What does Au Pair Conecta do?
We are a legally registered Au Pair agency based in Seville, trained and specialized in connecting Families and Au Pairs. We are not a virtual agency; we have our office located in the city centre, where you can contact us directly and personally. We focus on satisfying and fullfilling the individual needs of all our clients, both the Host Families and the Au Pairs.
We interview all our candidates to carefully explain the Au Pair program and the application process. This is a non-binding interview and it is compulsory to start the process so we can assess your profile, evaluate which program will fit best for you and solve any doubt you may have. We also interview all of our families to verify they meet our quality standards and the minimum requirements and to make sure they are suitable for the program.
We will offer orientation, advice and guidance throughout the whole proccess. We will explain you how to fulfill the documents needed for the program, we will send you families that suit your needs and your profile and we will help you choose the right family for you. We will supervise the agreement signed between Host Family and Au Pair to make sure it meets our standards and to verify everything is correct. We will keep in touch with you during your stay and we will be there for you to help you should any conflict of problem occurs. We will always try to protect your interests and we will also help you with administrative issues (visas, insurances, etc.).
When you arrive in Spain, we will welcome you either in person or via Skype to get to know each other personally. We will keep you updated on the cultural offer of your city, we will try to give you some options for Spanish classes if you are interested in attending one and we will get you in touch with other Au Pairs of your area.
If you have any doubt or problem (for example, with the Host family), we will try to mediate between both parts so the conflict can be solved. We will do a follow-up on you to make sure you fit with the family and that you are happy with them. Our goal is for the program to develop correctly and for both parts, Host Family Au Pair, to be happy. We will help you integrate with the family and in the Spanish culture so you can fully enjoy your stay here.
In the event of an emergency, you can contact us on our emergency number, available 24/7. If you have any conflict with the Host Family during the first month of stay and either of you wants to terminate the agreement, we will try to find another Host Family for you with no additional cost. We will also give you a certificate for your participation in the Au Pair program (upon request) so you can use it in your professional future.